Wekiva Springs Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Wekiva Springs Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Wekiva Springs Center:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Lloyd Thompson Jr, Civil Rights Coordinator.
If you believe that Wekiva Springs Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Lloyd Thompson Jr, Civil Rights Coordinator
3947 Salisbury Rd
Jacksonville, FL 32216
Email: [email protected]
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Lloyd Thompson Jr, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Wekiva Springs Center is always looking for qualified professionals who share our dedication to mental healthcare. View our available career opportunities in the link below.
In case of a medical emergency, psychiatric crisis, or if you are at risk of harming yourself or others, CALL 911 or seek the nearest emergency room.
If you need to reach us immediately, call us at 904-296-3533.
Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.
For a free and confidential assessment, call 940-320-8100 or 1-888-320-8101. We are here 24 hours a day, 7 days a week to respond to calls.