Important Coronavirus Update

Coronavirus Disease 2019, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China.  The World Health Organization (WHO) recently declared COVID-19 a global pandemic. If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a presumptive positive or confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office. For more information regarding the coronavirus, visit the Centers for Disease Control and Prevention (CDC) website.

As leaders in mental healthcare, we are making every effort to avoid inciting unnecessary panic or anxiety among our clients and families, and we are taking every measure to protect them – along with our employees – during this dynamic situation. We are closely monitoring information provided by key government, regulatory and local entities. In the interest of protecting the health and safety of our patients, staff and our community, the following have been implemented.

Facility Services and Programs

  • Our facility is fully operational. We are monitoring for symptoms in patients and staff. We are taking proactive steps to keep our patients and team members safe while serving the needs of our community. We are actively monitoring and responding to all recommendations made by the CDC and our local regulatory and health authorities.
  • Community education programs may be cancelled/postponed; please see event details and follow us on Facebook for updates.
  • We have implemented additional training for all employees on handwashing and hand sanitization, and strict employee and client compliance with washing/sanitizing hands thoroughly and often.
  • We have increased the frequency of the required cleaning and sanitization of our facility, including intake rooms, surfaces and common areas.

We are Accepting Donations!

Our staff of healthcare providers is currently equipped to keep patients and our workers safe. However, it is expected that over the next few weeks, we will experience a shortage of personal protective equipment (PPE). If you are interested in providing items (donated or hand-made) to our Facility, kindly follow the user-friendly instructions here. We thank you for your generosity and your time.

Limited Visitation — New Temporary Policy

Consistent with city and county efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.

The following is in effect until further notice:

Visitation Schedule

Sunday 3:30 p.m. – 4:15 p.m.
Wednesday 7:30 p.m. – 8:15 p.m.

Saturday 3:30 p.m. – 4:15 p.m.
Tuesday 7:30 p.m. – 8:15 p.m.

  • Visitors are not permitted in the main hospital. Limited visitation is permitted during visitation hours.
  • These visitation times will be strictly adhered to in order for us to provide visitation for everyone, maintain social distancing and allow for cleaning protocols. The following will be required for visitation:
  • No more than one visitor per patient and it needs to be the same individual each time. No visitors under the age of 18.
  • There is space for ten (10) visitors at a time. You will need to call Wekiva’s main number: 904-296-3533 and provide the receptionist your name, the patient’s name and id number BY 12 NOON the day of your visit. Picture ID is needed.
  • A visitor screen which includes a questionnaire and temperature taken is required for each onsite visit to the facility. Any results indicative of illness or exposure to illness will result in the visitor being unable to enter the facility.
  • There can be no physical touching.
  • Based on the CDC and local health department recommendations and to help us reduce the risk of infection in our facility:
    • All visitors must wear a mask brought from home at all times while on site
    • Wash or sanitize hands upon entry into the facility and upon leaving
    • Maintain at least 6 feet social distancing while on site
    • Please do not bring any food and drinks into the facility. Additionally, only items consistent with our handbook may be brought in for patients.
  • Visitation spaces will be disinfected before and after each visitation session.
  • Visitors are subject to temperature check and screening upon arrival at the hospital. Individuals will be prohibited from entering the facility if they:
    • Have been in contact within the last 14 days with a person suspected or confirmed to have COVID-19
    • Have had a cough or flu-like symptoms, including sore throat, headache, muscle aches, nausea, diarrhea, or abdominal pain, or loss of taste or smell in the last 24 hours
    • Felt feverish or experienced chills in the last 48 hours
    • Had a fever of 100F or greater in the last 48 hours
  • Travel history will be queried; those who have had travel outside the country or domestically within the last 14 days will not be permitted to proceed within the facility.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.


The CDC recommends individuals and families follow everyday preventive measures:

  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after using the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.

Thank you for your cooperation and for being an advocate for the health of your loved ones and all patients in our care.