Patient Satisfaction

Wekiva Springs Center takes patient satisfaction very seriously. We take great pride in our consistently great scores and our track record of integrating patient suggestions into our treatment and throughout our facility. Every patient discharged from our facility is given the opportunity to provide us feedback on their stay and the care they received.

The survey asks patients to agree/disagree with statements related to the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. Below are some examples of our success.

Patient Satisfaction and Outcomes for mid-year 2020:

87%

of patients said they were satisfied with treatment

91%

of patients said they feel better at discharge than when admitted

89%

of patients said their treatment goals and needs were met

Most Common Diagnoses and Age Demographics by Inpatient Programs:

  Mood Disorders: 51%

  Substance Use: 22%

  Psychotic Disorders: 20%

  Non-Psychotic Disorders: 5%

  Anxiety: 2%

  Ages 18-65: 87%

  Ages 65 and older: 13%

Contact Us Today

We’re available 24 hours a day, seven days a week to provide a no-cost mental health assessment for you or your loved one. Call us at 904-296-3533, visit our facility, or message us to get started. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.